Privacy Policy

Last Updated: May 2026

Phillips Pharma Group (“we,” “us,” or “our”) is committed to protecting your privacy and safeguarding your personal data. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website (https://phillipspharma.group/) or interact with our services.

1. Information We Collect
We may collect personal information that you voluntarily provide to us, including:

  • Contact Information: Name, email address, phone number, and company name (e.g., when you submit an inquiry or use our contact forms).
  • Pharmacovigilance & Adverse Effect Reports: If you report an adverse drug reaction or medical device issue via our dedicated forms, we may collect patient details (age, sex, initials), health/medical histories, details of the reaction, and reporter contact information as required by global healthcare regulations.
  • Technical Data: IP address, browser type, and usage data collected automatically through cookies and tracking technologies.

2. How We Use Your Information
We process your personal information for the following purposes:

  • To respond to your business inquiries, partnership requests, and customer service needs.
  • To comply with statutory pharmacovigilance, medical device reporting, and drug safety monitoring obligations.
  • To maintain, analyze, and improve the performance and security of our website.

3. Data Sharing and Disclosure
We do not sell your personal data. We may share your information only under the following circumstances:

  • Regulatory Authorities: Safety data and adverse event reports will be shared with local and international health authorities and manufacturing partners to meet legal pharmacovigilance obligations.
  • Service Providers: Trusted third-party vendors who assist us in operating our website and conducting our business under strict confidentiality agreements.
  • Legal Requirements: When required by law, court order, or to protect our rights and safety.

4. Cross-Border Data Transfers
As a pan-African organization, and to comply with Pharmacovigilance and Regulatory reporting obligations, your data may be transferred to and processed in countries outside of your residence. We implement appropriate technical and legal safeguards to ensure your data remains protected in compliance with regional data protection acts.

5. Data Security
We implement robust technical and organizational security measures to protect your personal data from unauthorized access, loss, or alteration, particularly concerning sensitive health-related data.

6. Your Rights
Depending on your location, you may have the right to access, correct, delete, or restrict the processing of your personal data. To exercise these rights, please contact us at the details below.

7. Contact Us
For any privacy-related questions or data requests, please contact us on info@phillipsafrica.com.